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Cost-Justifying Usability: An Update for the Internet Age
Contributor(s): Bias, Randolph G. (Editor), Mayhew, Deborah J. (Editor)
ISBN: 0120958112     ISBN-13: 9780120958115
Publisher: Morgan Kaufmann Publishers
OUR PRICE:   $80.06  
Product Type: Paperback - Other Formats
Published: April 2005
Qty:
Temporarily out of stock - Will ship within 2 to 5 weeks
Annotation: With advice from the experts on how to justify time and money spent on usability, this second edition is a fresh and important contribution to the growing literature on HCI management. The book's focus is on providing information on how to analyze and project the return on investment of usability of all types of products, and how to quantify the costs and projected benefits.
Additional Information
BISAC Categories:
- Computers | User Interfaces
- Business & Economics | Industrial Management
- Computers | Human-computer Interaction (hci)
Dewey: 005.437
LCCN: 2005043402
Series: Interactive Technologies
Physical Information: 1.21" H x 7.54" W x 9.22" (3.05 lbs) 640 pages
 
Descriptions, Reviews, Etc.
Publisher Description:

You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time--guarantee a robust ROI --ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others?

In this completely revised and new edition of Cost-Justifying Usability, Randolph G. Bias (University of Texas at Austin, with 25 years' experience as a usability practitioner and manager) and Deborah J. Mayhew (internationally recognized usability consultant and author of two other seminal books including The Usability Engineering Lifecycle) tackle these and many other problems. It has been updated to cover cost-justifying usability for Web sites and intranets, for the complex applications we have today, and for a host of products--offering techniques, examples, and cases that are unavailable elsewhere. No matter what type of product you build, whether or not you are a cost-benefit expert or a born salesperson, this book has the tools that will enable you to cost-justify the appropriate usability investment.