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Moderating Usability Tests: Principles and Practices for Interacting
Contributor(s): Dumas, Joseph S. (Author), Loring, Beth A. (Author)
ISBN: 0123739330     ISBN-13: 9780123739339
Publisher: Morgan Kaufmann Publishers
OUR PRICE:   $49.45  
Product Type: Paperback - Other Formats
Published: March 2008
Qty:
Annotation: To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialist skills still learn how to conduct tests through an apprentice system--if they are lucky to get even that!--with little formal training. Whether you are an experienced usability professional or a developer who knows you need to test, this book will provide insight and guidance.
This book collects the principles and guidelines the authors have learned in many years of practice, teaching, and research, and provides them in book form. But that's not all! To help the user grasp both the art and the craft of usability testing, we include 10 videos, each tied to principles related in the text. In video, the reader will be able to observe many behavioral and interaction factors that have a direct impact on test results. In addition to the test scenarios, a panel of recognized usability experts, also on video, provide commentary and discussion about the video scenes.
* usability testing principles and guidelines, as well as a terrific collection of golden rules and tips that the authors follow in their practice.
* Examples of good and poor interaction comprise more than an hour of video, with expert professional commentary and discussion of the scenarios.
* Based on the course the authors have taught at Bentley College as well as the Usability Professionals Association conferences.
Additional Information
BISAC Categories:
- Computers | User Interfaces
- Computers | Computer Science
- Computers | Interactive & Multimedia
Dewey: 004.019
LCCN: 2007046074
Series: Morgan Kaufmann Series in Interactive Technologies
Physical Information: 0.51" H x 7.55" W x 9.15" (0.95 lbs) 208 pages
 
Descriptions, Reviews, Etc.
Publisher Description:

Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training.

This book is the resource for new and experienced moderators to learn about the rules and practices for interacting. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical - for moderating successful usability tests. The videos are available from the publisher's companion web site.