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Drawing on its authors' unique combination of relevant experience, "Google Voice For Dummies" is a rare source that "gets" the potential impact of Google Voice on how people live, work and do business. It begins by introducing the many benefits of Google Voice, using "For Dummies" icons to call out specifics such as potential cost savings. It also addresses issues in the transition from GrandCentral to Google Voice that many early users will be, as well as key concerns for business, schools, governmental and other kinds of organizations. The book focuses on an in-depth understanding of setting up and using Google Voice and how to integrate Google Voice with other Google services - most importantly, Gmail, then Google Chat and Google Talk. The authors discuss managing Google Voice within organizations, which adopts the service to save time and boost connections among users and with customers or clients. It concludes with a Part tying Google Voice to the many phone options available and demonstrating how to move toward an optimized, inexpensive yet flexible and powerful phone environment right across one's personal and work life.

Google is gaining an unwelcome reputation for weak documentation, poor support and compromised uptime for products that are expected to make headway in the enterprise. "Google Voice For Dummies" and the authors' blog, getGoogleVoice.com, fills this gap.