Electronic Resources: Use and User Behavior Contributor(s): Katz, Linda S. (Author) |
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ISBN: 0789003724 ISBN-13: 9780789003720 Publisher: Routledge OUR PRICE: $153.00 Product Type: Hardcover - Other Formats Published: March 1998 |
Additional Information |
BISAC Categories: - Computers | System Administration - Storage & Retrieval - Language Arts & Disciplines | Library & Information Science - General |
Dewey: 025.04 |
LCCN: 97049184 |
Physical Information: 0.73" H x 6.3" W x 8.85" (0.91 lbs) 154 pages |
Descriptions, Reviews, Etc. |
Publisher Description: In Philosophies of Reference Service, reference librarians share with you their reflective thinking about what they do as service providers. An important addition to the personal and occupational library of anyone in reference services, this book discusses the origins of reference service, its founding principles, the pleasures and pitfalls of the reference encounter, delivering high-quality service, and much, much more In a clever juxtaposition of the fundamentals of reference service provision with top-notch thinking about the role of the reference librarian and what makes a reference unit effective, Philosophies of Reference Service advocates for continuing familiarity with books in the reference section, recognizing the diversity of service users, and using collegiality in the work environment to boost productivity. It discusses why reference service should move toward instructing people in mediums, not systems, as well as:
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