Thriving on Adaptability: Best Practices for Knowledge Workers Contributor(s): Reddy, Surendra (Foreword by), Fischer, Layna (Editor), Swenson, Keith D. (Author) |
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ISBN: 0986321400 ISBN-13: 9780986321405 Publisher: Future Strategies Inc OUR PRICE: $12.33 Product Type: Paperback Published: January 2015 |
Additional Information |
BISAC Categories: - Business & Economics | Management Science |
Physical Information: 0.58" H x 7" W x 10" (1.06 lbs) 274 pages |
Descriptions, Reviews, Etc. |
Publisher Description: Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively. Surendra Reddy points out in his Foreword: Thriving on Adaptability describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists and many others who have to think for a living. These are people who figure out what needs to be done at the same time that they do it. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you have instructive examples to optimize your own organization. This important book follows the ground-breaking best-sellers in this series;Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable Thriving on Adaptability: Table of ContentsForeword Thriving on Adaptability, Introduction and Overview
Keith D Swenson Understanding and Evaluating Case Management Software Nathaniel G Palmer and Lloyd DuganOntology-based ACM - The Need for Truly Adaptive Systems J rgen Kress, Clemens Utschig-Utschig, Hajo Normann, Torsten WinterbergCombining Compliance with Flexibility; Real life experiences from Norwegian Public Sector Helle Frisak Sem, Steinar Carlsen, Gunnar John CollJustice is Served through Production Case Management John T. MatthiasUsing Process Mining to Improve Adaptive Case Management Processes Dr. William A. BrantleyAnalyzing Communication Capabilities of CM/ACM Systems, with the help of Language/Action perspective lia BiderEnterprise as a System of Processes Alexander SAMARIN
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