Salesforce for Dummies Contributor(s): Kao, Liz (Author), Paz, Jon (Author) |
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ISBN: 1119576326 ISBN-13: 9781119576327 Publisher: For Dummies OUR PRICE: $31.49 Product Type: Paperback - Other Formats Published: December 2019 |
Additional Information |
BISAC Categories: - Business & Economics | Customer Relations - Business & Economics | Sales & Selling - Management - Computers | Enterprise Applications - Business Intelligence Tools |
Dewey: 658.812 |
LCCN: 2019953291 |
Physical Information: 0.9" H x 7.3" W x 9.1" (1.20 lbs) 416 pages |
Descriptions, Reviews, Etc. |
Publisher Description: Get up to lightning speed with this fully updated, bestselling guide to using Salesforce.com Salesforce.com For Dummies, 7th Edition gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You'll learn how to maximize the new user interface to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more. Written by Salesforce.com insiders with years of expertise in CRM services, this new edition covers the latest enhancements to Salesforce.com, the world's most popular customer relationship management software. You'll find out how to determine the right configuration to suit your business needs, and how to use apps, widgets, and tools to personalize your system. Then, you'll explore prospecting leads, managing accounts and partners, developing contacts, tracking products, calculating forecasts, and utilizing service and support.
More than 150,000 companies worldwide use Salesforce.com as their CRM solution--if you're a new or existing user looking to maximize the potential of the new UI, this book has everything you need. |