Improved Decision-making in Data Mining Contributor(s): Kyper, Eric (Author), Lloyd, Scott J. (Author) |
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ISBN: 3836489856 ISBN-13: 9783836489850 Publisher: VDM Verlag OUR PRICE: $81.05 Product Type: Paperback Published: December 2008 Annotation: This book explores model selection using decision trees based on discretized data, and the accompanying implications this has for decision-makers. Model selection is a non-trivial exercise with a large impact on decision-making. An information criterion for selecting between competing decision tree models is presented along with a method for quantifying the opportunity costs of choosing a specific decision tree. After the initial information criterion development a real world example from an American insurance company call center is presented. The example includes the development of a program to automate data discretization, decision tree creation, and decision tree selection. A decision tree is chosen and critically analyzed from a managerial decision-making point of view. Actual call center performance data is used as input data and results are identified and presented in a way that is advantageous to managers. |
Additional Information |
BISAC Categories: - Computers |
Physical Information: 0.11" H x 6" W x 9" (0.18 lbs) 52 pages |