| Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases Contributor(s): Antony, Jiju (Editor), Preece, David (Editor) |
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ISBN: 0415222729 ISBN-13: 9780415222723 Publisher: Routledge OUR PRICE: $71.20 Product Type: Paperback - Other Formats Published: December 2001 Annotation: This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case studies, it also reviews the implementation of a variety of quality management programmes in a range of organizational contexts, including manufacturing, higher education, health care, policing and retailing. |
| Additional Information |
| BISAC Categories: - Business & Economics | Total Quality Management - Business & Economics | Leadership - Business & Economics | Entrepreneurship |
| Dewey: 658.401 |
| LCCN: 2001044195 |
| Physical Information: 0.51" H x 6.18" W x 9.2" (0.98 lbs) 254 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing. |