| How to Measure Customer Satisfaction Contributor(s): Hill, Nigel, BSC (Author), Roberts-Phelps, Graham (Author), Brierley, John (Author) |
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ISBN: 0566081938 ISBN-13: 9780566081934 Publisher: Gower Publishing Company OUR PRICE: $52.25 Product Type: Paperback Published: January 1999 |
| Additional Information |
| BISAC Categories: - Business & Economics | Customer Relations |
| Dewey: 658.812 |
| LCCN: 98053694 |
| Physical Information: 0.45" H x 6.8" W x 9.6" (0.69 lbs) |