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International Hospitality Management
Contributor(s): Clarke, Alan (Author), Chen, Wei (Author)
ISBN: 0750666757     ISBN-13: 9780750666756
Publisher: Routledge
OUR PRICE:   $71.27  
Product Type: Paperback - Other Formats
Published: July 2007
Qty:
Annotation: International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text.
International Hospitality Management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation. The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry.
Consisting of three 3 parts divided into 14 chapters, each of which deals with a major topic of international management, the book has been thoroughly developed with consistent learning features throughout, including:
Specified learning outcomes for each chapter
International case studies including major world events such as the September 11 Terrorist Attacks, the Argentine Financial Crisis, The SARS virus, The Institution of Euro, the accession of China to the World Trade Organization., and the expansion of European Union, as well as international corporations such as Marriott, Hilton, Intercontinental, McDonalds, Starbucks etc. It introduces the global market situation, including Americas, Europe, Asia Pacific, andMiddle East.
Study questions and discussion questions to consolidate learning and understanding.
Links to relevant websites at the end of each chapter
On-line resources and a test bank is available for lecturers and students
* Designed to instil a greater awareness of the international factors influencing hospitality industry
* Provides a cultural context throughout, including cultural recognition and respect, and developing practices for working on an international level
* International case studies including those on Marriott, Hilton, Intercontinental, McDonalds and Starbucks explore management principles in practice
Additional Information
BISAC Categories:
- Business & Economics | International - General
- Business & Economics | Industries - Hospitality, Travel & Tourism
- Business & Economics | Management - General
Dewey: 647.940
Physical Information: 0.92" H x 7.5" W x 9.36" (1.70 lbs) 394 pages
 
Descriptions, Reviews, Etc.
Publisher Description:

International Hospitality Management: concepts and cases brings together the latest developments in global hospitality operations with contemporary management principles. It develops a critical view of the management practices and the traditional theories, analysing how appropriate they are to the hospitality and tourism industries in a multicultural context.

International Hospitality Management is designed to instil a greater awareness of the cultural factors influencing the strategies and performances of hospitality organization. This approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry.

Consisting of eleven chapters to meet with the average semester duration, each deals with a major topic of international management, with thoroughly developed with consistent learning features throughout, including:

  • Specified learning outcomes for each chapter
  • International case studies including major world events and issues such as the riots in Paris, fast food lawsuits, tipping, corporate social responsibility as well as studies of international corporations such as Marriott, Hilton, Intercontinental, McDonalds, Starbucks, Disney and many more
  • Study questions and discussion questions to consolidate learning and understanding
  • Links to relevant websites and consolidated list of further reading at the back of the book
  • Online resources available for lecturers and students including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion. Visit the site at http: //cw.routledge.com/textbooks/9780750666756/