Emotional Labor and Crisis Response: Working on the Razor's Edge Contributor(s): Mastracci, Sharon H. (Author), Guy, Mary E. (Author), Newman, Meredith A. (Author) |
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ISBN: 0765625199 ISBN-13: 9780765625199 Publisher: Routledge OUR PRICE: $49.39 Product Type: Paperback - Other Formats Published: September 2011 |
Additional Information |
BISAC Categories: - Political Science | Public Affairs & Administration - Political Science | Public Policy - Social Services & Welfare - Political Science | Public Policy - Social Policy |
Dewey: 363.340 |
Physical Information: 0.6" H x 5.9" W x 8.8" (0.65 lbs) 192 pages |
Descriptions, Reviews, Etc. |
Publisher Description: The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges. |