| BPM Excellence in Practice 2009: Innovation, Implementation and Impact Award-winning Case Studies in Workflow and Business Process Management Contributor(s): Fischer, Layna (Editor) |
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ISBN: 0981987028 ISBN-13: 9780981987026 Publisher: Future Strategies Inc OUR PRICE: $8.35 Product Type: Paperback Published: September 2009 |
| Additional Information |
| BISAC Categories: - Business & Economics | Office Automation |
| Physical Information: 0.47" H x 7" W x 10" (0.87 lbs) 222 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced workflow process and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements. |