| South Africa's Bpo Service Advantage: Becoming Strategic in the Global Marketplace 2015 Edition Contributor(s): Willcocks, Leslie P. (Author), Lacity, Mary C. (Author), Craig, A. (Author) |
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ISBN: 1137474041 ISBN-13: 9781137474049 Publisher: Palgrave MacMillan OUR PRICE: $104.49 Product Type: Hardcover Published: February 2015 |
| Additional Information |
| BISAC Categories: - Business & Economics | Business Communication - General - Business & Economics | Production & Operations Management - Business & Economics | Management - General |
| Dewey: 658.405 |
| LCCN: 2014049545 |
| Series: Technology, Work and Globalization |
| Physical Information: 0.56" H x 6.14" W x 9.21" (1.12 lbs) 211 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa. |