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Health Care Operations Management: A Systems Perspective
Contributor(s): Langabeer II, James R. (Author), Helton, Jeffrey (Author)
ISBN: 1284194140     ISBN-13: 9781284194142
Publisher: Jones & Bartlett Publishers
OUR PRICE:   $94.00  
Product Type: Paperback - Other Formats
Published: February 2020
Qty:
Temporarily out of stock - Will ship within 2 to 5 weeks
Additional Information
BISAC Categories:
- Law | Health
- Medical | Hospital Administration & Care
- Business & Economics | Total Quality Management
Dewey: 362.110
LCCN: 2019039957
Physical Information: 0.9" H x 8.4" W x 10.8" (1.65 lbs) 306 pages
 
Descriptions, Reviews, Etc.
Publisher Description:
Operations management is increasingly a critical skill needed in today's health care leader. Managing your organization's complex interdisciplinary processes, labor and asset productivity, and operational performance involves quantitative and qualitative skills. Covering a range of topics from quality management to data analyses, Health Care Operations Management: A Systems Approach clearly explains the important concepts and skills necessary to lead a modern health care organization. Logically organized in four parts, Health Care Operations Management: A Systems Approach looks at operations, systems and financial management; methods for improving operations; analytical tools and technology; and health care supply chain. Thoroughly revised, the new Third Edition offers new content on health plan operations, use of information technology in operations management, and analytics - topics often overlooked in most health care operational management texts. Additional noteworthy updates include: - Expanded systems perspective that emphasizes the interconnection between the hospital and the health care system. - 4 new chapters cover health insurance plan operations (4), Six Sigma quality improvement (7), information technology (13) and statistical analysis (12) - Updated and expanded content on information technology including how to leverage existing information technology assets to improve operational performance. - Thoroughly revised chapter on supply chain management - New cases studies and end of chapter discussion questions and calculations challenge reader to apply concepts. - Practical guidance on analyzing operational performance using everyday management tools such as MS Excel.

Contributor Bio(s): Langabeer II, James R.: - Professor, Health Informatics, Management, and Emergency Medicine, The University of Texas School Health Science Center, Houston, TexasHelton, Jeffrey: - Assistant Professor Health Care Management, College of Professional Studies, Metropolitan State University of Denver, Denver, Colorado