| American Customer Satisfaction Index Contributor(s): Fish &. Wildlife Service, U. S. (Author), Department of the Interior, U. S. (Author) |
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ISBN: 1484143485 ISBN-13: 9781484143483 Publisher: Createspace Independent Publishing Platform OUR PRICE: $16.14 Product Type: Paperback Published: April 2013 |
| Additional Information |
| BISAC Categories: - Political Science | Public Policy - Environmental Policy |
| Physical Information: 0.09" H x 8.5" W x 11.02" (0.27 lbs) 42 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: This report is on customer satisfaction of visitors to refuges of the Fish & Wildlife Service (FWS) of the Department of the Interior. The methodology used for this study is that of the American Customer Satisfaction Index (ACSI) which combines survey input with cause and effect modeling to produce indices of satisfaction, and the drivers and outcomes of satisfaction. |