| Philippines call centre outsourcing Contributor(s): O'Malley, Rob (Author) |
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ISBN: 1489544763 ISBN-13: 9781489544766 Publisher: Createspace Independent Publishing Platform OUR PRICE: $7.59 Product Type: Paperback Published: May 2013 |
| Additional Information |
| BISAC Categories: - Business & Economics | Outsourcing |
| Physical Information: 0.23" H x 5.98" W x 9.02" (0.35 lbs) 112 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: This book examines the call centre outsourcing industry in detail from its inception to its future. The industry has created 100s of 1000s of job for Filipinos but it has not been without its critics and many challenges remain. This book addresses these issues with practical guidance for outsourced vendors and their clients on how to deal with them. |