| Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics Contributor(s): Brown, Mark Graham (Author) |
|
 |
ISBN: 1563273462 ISBN-13: 9781563273469 Publisher: Productivity Press OUR PRICE: $37.95 Product Type: Hardcover - Other Formats Published: January 2007 Annotation: Improve the "Health" of Your Organization by Using the Right Metrics! The vast majority of companies use some form of balanced scorecard (performance measures), yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization. "Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics," by Mark Graham Brown, provides managers with the right metrics for evaluating important aspects of performance that are not accurately tracked by most companies and government organizations. Leaders will learn how to objectively measure: Relationships with CustomersEmployee SatisfactionExternal Business EnvironmentSupplier/Vendor performanceStrategy and Financials This book will show you how to construct a performance index, as well as provide you with example metrics of various aspects of performance that are difficult to measure. |
| Additional Information |
| BISAC Categories: - Business & Economics | Production & Operations Management - Business & Economics | Budgeting - Business & Economics | Quality Control |
| Dewey: 658.401 |
| LCCN: 2006035405 |
| Physical Information: 0.7" H x 6.32" W x 9.22" (0.97 lbs) 252 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Improve the Health of Your Organization by Using the Right Metrics! The vast majority of companies use some form of balanced scorecard to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization. Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics, by Mark Graham Brown, provides managers with the right metrics for evaluating important aspects of performance that are not accurately tracked by most companies and government organizations. Leaders will learn how to objectively measure: This book will show you how to construct a performance index, as well as provide you with example metrics of various aspects of performance that are difficult to measure. |