| Cases on Managing E-Services Contributor(s): Scupola, Ada (Editor) |
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ISBN: 1605660647 ISBN-13: 9781605660646 Publisher: Information Science Reference OUR PRICE: $185.25 Product Type: Hardcover - Other Formats Published: October 2008 Annotation: After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics through theoretical papers and case studies. |
| Additional Information |
| BISAC Categories: - Business & Economics | Industries - Retailing |
| Dewey: 658.872 |
| LCCN: 2008010312 |
| Series: Premier Reference Source |
| Physical Information: 0.88" H x 8.63" W x 11.38" (2.34 lbs) 324 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Providing concrete examples of successes and pitfalls of e-services management, this text offers a definition and typology of e-services and their main characteristics through theoretical papers and case studies. |