The Conflict Resolution Phrase Book: 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workpla Contributor(s): Mitchell, Barbara (Author), Gamlem, Cornelia (Author) |
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ISBN: 1632650983 ISBN-13: 9781632650986 Publisher: Career Press OUR PRICE: $15.26 Product Type: Paperback - Other Formats Published: September 2017 |
Additional Information |
BISAC Categories: - Business & Economics | Conflict Resolution & Mediation - Business & Economics | Reference - General - Business & Economics | Human Resources & Personnel Management |
Dewey: 658.405 |
Physical Information: 0.4" H x 6" W x 8.9" (0.50 lbs) 192 pages |
Descriptions, Reviews, Etc. |
Publisher Description: No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation--but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become and the less likely you will feel like fleeing from a difficult situation. The Conflict Resolution Phrase Book is a great resource that everyone should have at their fingertips to approach any difficult situation with the assurance that the words will come out right You will learn:
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Contributor Bio(s): Mitchell, Barbara: - Barbara Mitchell is an author, speaker, and human resources consultant. She is the coauthor of The Big Book of HR, The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, and The Essential HR Handbook. Most of her HR career was spent with Marriott International. Barbara is managing partner of The Mitchell Group and an innovative career transition coach.Gamlem, Cornelia: - Cornelia Gamlem, SPHR, president of The GEMS Group, Ltd., consults, speaks, and writes on human resource and management issues. A recognized expert in employee relations and human resources, she has coauthored four books, three with Barbara. Cornelia spent most of her HR career with a Fortune 500 IT services company with a global presence. |