Understanding Retail: For Customer Service Associate Contributor(s): Suma M a (Author), Dr N V R Nathan (Author) |
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ISBN: 1637147104 ISBN-13: 9781637147108 Publisher: Notion Press OUR PRICE: $13.29 Product Type: Paperback Published: January 2021 |
Additional Information |
BISAC Categories: - Business & Economics | Industries - Retailing |
Physical Information: 0.46" H x 5.98" W x 9.02" (0.67 lbs) 202 pages |
Descriptions, Reviews, Etc. |
Publisher Description: Organized retail has over 4.2 million front-end retail staff and over 42 million in the unorganized sector in India. Over 70% retail front-end staff are neither trained nor aware of all retail terminologies or handling of the customer. This book gives the reader a complete understanding of retailing in the modern era and how to be a part of the retail front-end to support the retail business. Knowledge is power and this book can empower understanding of the retail sector and various formats of retailing in India. |