ServiceNow IT Operations Management: Demystifying IT Operations Management Contributor(s): Guggilla, Ajay (Author) |
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ISBN: 1785889087 ISBN-13: 9781785889080 Publisher: Packt Publishing OUR PRICE: $46.54 Product Type: Paperback Published: April 2017 |
Additional Information |
BISAC Categories: - Computers | System Administration - General - Computers | Cloud Computing - Computers | Enterprise Applications - General |
Physical Information: 0.56" H x 7.5" W x 9.25" (1.02 lbs) 266 pages |
Descriptions, Reviews, Etc. |
Publisher Description: About This Book
The book is aimed at System administrators, IT operations and IT managers who plan to implement ServiceNow IT Operations Management for their organization. They have no knowledge of ServiceNow ITOM. What You Will Learn
ServiceNow IT Operations Management is a comprehensive guide that will be based on Geneva release and will help you discover how IT activities can be connected to your business needs, rather than just focusing on internal IT process. It will take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. You will learn about discovery, orchestration, MID server and cloud management, helping you take full advantage of ServiceNow IT Operations Management to improve the quality of service & increasing the service availability. By the end of the book, you will be able to achieve improved service availability, immediate visibility of vital business services and much more, all from the convenience of your single screen. |