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Mastering Salesforce CRM Administration: An Advanced Administration Certification Handbook
Contributor(s): Gupta, Rakesh (Author)
ISBN: 1786463180     ISBN-13: 9781786463180
Publisher: Packt Publishing
OUR PRICE:   $57.94  
Product Type: Paperback - Other Formats
Published: March 2017
Qty:
Additional Information
BISAC Categories:
- Computers | System Administration - General
- Computers | Enterprise Applications - Business Intelligence Tools
Physical Information: 0.84" H x 7.5" W x 9.25" (1.55 lbs) 412 pages
 
Descriptions, Reviews, Etc.
Publisher Description:

Learn about the Advanced Administration Certification Examination and build a successful career in Salesforce administration

Key Features

  • Build your skills and knowledge to crack the Advanced Admin Certification examination
  • Leverage the advanced administration capabilities of Salesforce and Salesforce1
  • Optimize and extend Sales Cloud and Service Cloud applications

Book Description

The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects.

From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization's Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.

What you will learn

  • Adopt Lightning Experience to improve the productivity of your organization's sales team
  • Create and maintain service entitlements and entitlement processes
  • Process Builder basic and advanced concepts
  • Different ways to deploy applications between environments
  • Best practices for improving and enriching data quality