| Telephone Tactics Contributor(s): Roberts-Phelps, Graham (Author) |
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ISBN: 1854181777 ISBN-13: 9781854181770 Publisher: Thorogood OUR PRICE: $23.75 Product Type: Paperback Published: July 1999 Annotation: In recent years, the telephone has become a progressively more important tool for business, particularly in the fields of customer service, selling, prospecting and credit control. This book contains everything you will ever need to know about using the telephone in business. |
| Additional Information |
| BISAC Categories: - Business & Economics | Marketing - Telemarketing - Business & Economics | Advertising & Promotion |
| Dewey: 651.73 |
| Physical Information: 0.65" H x 6.98" W x 9.04" (1.10 lbs) 209 pages |
| Descriptions, Reviews, Etc. |
Contributor Bio(s): Roberts-Phelps, Graham: - Graham Roberts-Phelps is an international specialist consultant in business and personal development, sharing his ideas and insights with thousands of people and organizations every year. With an extensive background in management and business development, Graham works with organisations of many different types and sizes. |