| Driving Networked Service Productivity 2020 Edition Contributor(s): Daiberl, Christofer F. (Author) |
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ISBN: 3658295791 ISBN-13: 9783658295790 Publisher: Springer Gabler OUR PRICE: $52.24 Product Type: Paperback Published: March 2020 |
| Additional Information |
| BISAC Categories: - Computers | Computer Science |
| Physical Information: 0.6" H x 5.83" W x 8.27" (0.76 lbs) 264 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world. |