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Bad bosses make people miserable. They also kill innovation, stifle growth, increase costs, and create instability. Well-meaning people become bad bosses without even realizing it.
Great bosses have relationships with each of their employees. This relationship is a source of growth and stability for individuals and companies. Anywhere I've observed a great boss, I've seen the same three principles for approaching this relationship play out. I'll describe these principles mostly by telling stories, some successes, but also plenty of mistakes-mostly mine. Some are funny, some are painful, and many are plain embarrassing, but they're all instructive.
This book is about caring personally and challenging directly, soliciting criticism to improve your leadership, and also providing guidance that helps others grow. It focuses on praise but doesn't shy away from criticism-to help you love your work and the people you work with.
Radically Candid relationships with team members enable bosses to fulfill their three core responsibilities:
1. Create a culture of Compassionate Candor
2. Build a cohesive team
3. Achieve results collaboratively