| - CEO Insights - Growth Opportunities during a C19+ Era: How to grow your business ina period of great uncertainty Contributor(s): Maharaj, Aneal (Author) |
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ISBN: ISBN-13: 9798676357979 Publisher: Independently Published OUR PRICE: $23.74 Product Type: Paperback Published: August 2020 |
| Additional Information |
| BISAC Categories: - Business & Economics | Consumer Behavior - General |
| Physical Information: 0.16" H x 8.5" W x 11" (0.45 lbs) 78 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Growth Opportunities during a Lock-Down (for Banking and Insurance companies)--------------------------------------------------The idea to write this paper occurred a few years ago when I observed a number of fundamental shifts in consumer behaviours and technology in the financial services sector (Insurance and Banking) without a corresponding reaction from the Industry. But it was during the C19+ lock down, that I started seeing the real need to put my research and thoughts in writing given the significant acceleration caused by C19+ and in particular the significant opportunity set that has emerged. The primary objective of this analytical study is to challenge the status quo and to illuminate the pathways to alternative ways of doing business which meet consumer expectations.There is no doubt that C19+ has been a catastrophic and disruptive event. It has unveiled the vulnerability in business models and operating practices which were previously "masked". It has exposed the 'reef' of institutionalized overheads and corporate structures which add questionable value and heightened the realization that new avenues of growth were required but from non-conventional sources. But it has also shown that there is still much market penetration opportunity left in existing markets and at good margin but to access that growth will require a different way of doing business. Perhaps most significantly, is that C19+ has challenged the efficiency of the traditional distribution channels (agents, branches, brokers etc) which have been a historic source of growth and highlighted the need for a different competency skill-set for leaders in an organization. We will examine the current trends and suggest solutions.The business of Insurance and Banking are significantly different however we have seen consumer's attitude and behaviors becoming homogeneous towards the financial services sector. Therefore this paper is written from the perspective of the consumer based on their shifting expectations and how technology is disrupting the way normal business is conducted. Great care has gone into extracting the analytical insights from over six (6) international consulting firms and from my own observations/experience in the sector. My conclusions have been placed into eight (8) categories labelled from A to H in the previous page and then elaborated in the subsequent sections of this paper.My desire is to see a more progressive financial services industry which contributes to the upliftment of society and the environment whilst delivering superior returns to the shareholders and along the way, for people's career ambitions are achieved. It is my hope that this insightful paper contributes towards the progress of your organization.Aneal Maharaj ACCA CA MBA |