| 1-800-Worlds: The Making of the Indian Call Centre Economy UK Edition Contributor(s): Krishnamurthy, Mathangi (Author) |
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ISBN: 0199476055 ISBN-13: 9780199476053 Publisher: Oxford University Press, USA OUR PRICE: $42.75 Product Type: Hardcover Published: May 2018 |
| Additional Information |
| BISAC Categories: - Political Science | History & Theory - General - Political Science | World - Asian |
| LCCN: 2017350165 |
| Physical Information: 1" H x 21.7" W x 8.6" (0.90 lbs) 272 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: 1-800-Worlds chronicles the labour practices, life-worlds, and media atmospheres of Indian call centre workers, and locates them within the socio-political context of the new Indian middle classes. Through a thick description of the nightly and daily routines of transnational Indian call centre workers, it reads the call centre world as a set of indicators to understand changing forms of urban Indian middle-classness. Based on twenty-one months of ethnographic research in Pune, a prominent university town, this book investigates how young men and women between the ages of 18 and 25 became the ideal worker population for the call centre industries. Replete with stories of subjects who work through the night, sleep during the day, and listen to foreign voices in accented tongues over transnational telephone connections, it is rooted in the simultaneous spectrality and bodily intelligibility of call centre lives. |