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  (4 items found)
Title Author / Artist Prod Type ISBN/ISBN-13
or UPC		 Pub
Date		 Price
Management Von Dienstleistungsunternehmen: Erfolgreiche Strategien in Einem Wachstumsmarkt Softcover Repri Edition (German)Heskett, James L.Paperback3322930130 /
9783322930132		07/2012$66.49
Service BreakthroughsHeskett, James L.Paperback141657686X /
9781416576860		09/2007$20.85
The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive AdvantageHeskett, James L.Hardcover1422110230 /
9781422110232		11/2008$31.50
What Great Service Leaders Know and Do: Creating Breakthroughs in Service FirmsHeskett, James L.Hardcover1626565848 /
9781626565845		09/2015$31.46
  (4 items found)