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Working with Groupware: Understanding and Evaluating Collaboration Technology Softcover Repri Edition
Contributor(s): Andriessen, J. H. Erik (Author)
ISBN: 185233603X     ISBN-13: 9781852336035
Publisher: Springer
OUR PRICE:   $52.24  
Product Type: Paperback - Other Formats
Published: October 2002
Qty:
Annotation: This book looks at the social aspects of how virtual and geographically dispersed groups work together using information and communication tools (groupware). It introduces the basic concepts and brings together ideas from various disciplines to provide an integrated approach to the evaluation and design of groupware technology. Key topics include: =B7Why some collaboration technologies succeed and others fail =B7The conditions needed for successful distributed collaboration =B7How to take a systematic, user-oriented, design-related approach to the evaluation of computer supported collaboration Primarily intended for undergraduate and postgraduate students studying Information and Communication Technology, Human-Computer Interaction, Communication Sciences, Human Factors, Interface Design and Multimedia Systems, this book will also be of interest to researchers, practitioners and lecturers in social and organisational sciences.
Additional Information
BISAC Categories:
- Computers | Enterprise Applications - Collaboration Software
- Computers | Human-computer Interaction (hci)
- Computers | Programming - General
Dewey: 004.019
LCCN: 2002070460
Series: Computer Supported Cooperative Work
Physical Information: 0.45" H x 6.12" W x 9.34" (0.70 lbs) 194 pages
 
Descriptions, Reviews, Etc.
Publisher Description:
This publication has grown out of two frustrations. One is the experience that so many applications in the area of information and communication technology (lCT) are built without an eye to what the users can handle or need for their work, systematic user oriented evaluation of new tools is therefore limited. The video recorder provides a good general example of this phenomenon, but more worryingly so do many software tools designed for use in organisations. The other frustration arises from the fact that the people and the theories that can be used to provide this much needed user orientation are scattered over many disciplines and communities. There is considerable knowledge available about task performance, human communication and group interaction and the way in which new ICT -tools can be used to support these processes, but scientists do not know each other, the studies, theories, journals and conferences are produced by different communities in isolation and little cross fertilisation takes place. In this book I have tried to bring together knowledge from various disciplines, as the basis for constructing a design oriented evaluation approach that hopefully contributes to providing a user orientation for new (technical) systems.