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  (3 items found)
Title Author / Artist Prod Type ISBN/ISBN-13
or UPC		 Pub
Date		 Price
Business Process Management Capabilities: A Scientific EditionOhtonen, JannePaperback9522494372 /
9789522494375		09/2015$18.80
The 5-Star Customer Experience: Three Secrets to Providing Phenomenal Customer ServiceOhtonen, JannePaperback1524653659 /
9781524653651		01/2017$41.79
You Think You Are Doing Well?: Become a Winner with Customer-Centric Process Leadership!Holterman, Reint JanPaperback952680550X /
9789526805504		11/2013$9.30
  (3 items found)